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If you\u2019re feeling a bit lost in this new digital-only world, help is on hand from the Dorset Digital Hotline.\u00a0\u00a0<\/p>\n
You may have a computer but are struggling to use the myriad of technology available.\u00a0<\/p>\n
The helpline is available from 10am to midday each weekday \u2013 with no question too small.\u00a0<\/p>\n
Do you need help to use eConsult to reach your doctor\u2019s surgery, or wonder whether video conferencing, like Skype, could keep you in touch with your grandchildren? \u00a0Are you working out how to work from home, or how to use online computer resources to help your children learn?\u00a0<\/p>\n
Dorset Council\u2019s digital champions \u2013 a group of volunteers mostly made up of retired IT professionals \u2013 are ready to take your call and help, from advice on video conference calls to setting up a new computer application, and more! They\u2019re being supported by some of Dorset Council\u2019s staff too.\u00a0<\/p>\n
Councillor Gary Suttle, Dorset Council\u2019s Portfolio Holder for Economic Growth and Skills\u00a0said: \u201cWe recognise it\u2019s more important than ever for everyone to be able to connect to family and digital services through technology, but for some Dorset residents this may seem like a daunting task.\u00a0<\/p>\n
\u201cThere are a multitude of forums online and it\u2019s confusing knowing where to start, and we know it\u2019s often easier to speak to a real live person!\u00a0<\/p>\n
\u201cOur digital champions would normally be holding sessions in libraries and community centres so it seems natural to continue providing this IT support service, but over the phone.\u201d\u00a0<\/p>\n
Anyone can call the Dorset Digital Hotline with an IT question on 01305 221000. A\u202f team member will take outline details of the help you need and then direct your call to the best advisor available.\u202f\u00a0<\/p>\n